Question 1

What are the different markets in which
        Ada Support and
        Inbenta compete against each other?

Accepted Answer

Ada Support and
        Inbenta compete against each other in
        the Customer Self Service, Knowledge Management.

Question 2

How does the market share of
        Ada Support
        and Inbenta compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Ada Support has a
        25.28%
        market share in comparison to
        Inbenta’s
        1.85%.
        Since it has a better market share coverage,
        Ada Support holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        Inbenta holds the
        11th spot.

Question 3

How many customers are acquired by
        Ada Support and
        Inbenta in the
        Customer Self Service segment?

Accepted Answer

Ada Support has
        2,410 customers and
        Inbenta has
        176 customers in the
        Customer Self Service
        segment. Ada Support has
        2234 more customers than
        Inbenta in this category.

Question 4

What are the countries in which
        Ada Support and
        Inbenta has more customers?

Accepted Answer

Ada Support has more customers in United States, Canada and United Kingdom.
Inbenta has more customers in France, Spain and United States.

Ada Support Vs Inbenta : In-Depth Comparison

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Comparing the customer bases of Ada Support and Inbenta

Comparing the market share of Ada Support and Inbenta

Compare Ada Support vs Inbenta customers by geography

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