Question 1

What are the different markets in which
        Smile.io for Shopify and
        Pendo compete against each other?

Accepted Answer

Smile.io for Shopify and
        Pendo compete against each other in
        the Customer Engagement, Customer Experience, User Onboarding And Engagement.

Question 2

How does the market share of
        Smile.io for Shopify
        and Pendo compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Smile.io for Shopify has a
        5.97%
        market share in comparison to
        Pendo’s
        4.18%.
        Since it has a better market share coverage,
        Smile.io for Shopify holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Pendo holds the
        8th spot.

Question 3

How many customers are acquired by
        Smile.io for Shopify and
        Pendo in the
        Customer Engagement segment?

Accepted Answer

Smile.io for Shopify has
        21,535 customers and
        Pendo has
        15,055 customers in the
        Customer Engagement
        segment. Smile.io for Shopify has
        6480 more customers than
        Pendo in this category.

Question 4

What are the countries in which
        Smile.io for Shopify and
        Pendo has more customers?

Accepted Answer

Smile.io for Shopify has more customers in United States, United Kingdom and Canada.
Pendo has more customers in United States, United Kingdom and Canada.

Smile.io for Shopify Vs Pendo : In-Depth Comparison

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Comparing the customer bases of Smile.io for Shopify and Pendo

Comparing the market share of Smile.io for Shopify and Pendo

Compare Smile.io for Shopify vs Pendo customers by geography

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