Question 1

Who are the top Pegasystems Customer Engagement Suite competitors?

Accepted Answer

Pegasystems Customer Engagement Suite’s Top competitors in the customer-engagement category are Intercom, Brevo, Zoho SalesIQ. You can view a full list of Pegasystems Customer Engagement Suite competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Pegasystems Customer Engagement Suite and 40,000 other technologies on the internet. You can also compare Pegasystems Customer Engagement Suite and its feature with top competitors here : Pegasystems Customer Engagement Suite vs Intercom Pegasystems Customer Engagement Suite vs Brevo Pegasystems Customer Engagement Suite vs Zoho SalesIQ.

Question 2

What is Pegasystems Customer Engagement Suite customer distribution based on
            company size?

Accepted Answer

The majority of Pegasystems Customer Engagement Suite’s customers for the customer-engagement category fall in the company size of 10,000+ employees (67 companies). You can view a distribution chart of Pegasystems Customer Engagement Suite customers by company size here.

Question 3

What is Pegasystems Customer Engagement Suite market share in the
            customer-engagement?

Accepted Answer

Pegasystems Customer Engagement Suite has market share of
            0.02%
            in customer-engagement market.
            Pegasystems Customer Engagement Suite competes
            with 195 competitor tools in
            customer-engagement category. The top alternatives for
            Pegasystems Customer Engagement Suite customer-engagement tool are
            Intercom with
                30.42%, Brevo with
                8.60%, Zoho SalesIQ with
                6.68% market share.

Question 4

What are the top countries that use Pegasystems Customer Engagement Suite?

Accepted Answer

Around the world in 2025, over
          116 companies
          have started using Pegasystems Customer Engagement Suite as
          customer-engagement tool. Companies using
          Pegasystems Customer Engagement Suite for customer-engagement are majorly
          from United States with
          53 customers.
          50.96% of Pegasystems Customer Engagement Suite
          customers are from the United States. Other top countries
          using Pegasystems Customer Engagement Suite are
          United Kingdom and Netherlands with 17(16.35%) and 8(7.69%) customers respectively.

Question 5

What are the top industries that use Pegasystems Customer Engagement Suite?

Accepted Answer

Top industries that use Pegasystems Customer Engagement Suite for
            customer-engagement are Insurance (15), Wealth Management (14), Cloud Services (13).

Technology	Domains	Market Share (Est.)	Versus page
Intercom	152611	30.42%	Pegasystems Customer Engagement Suite vs Intercom
Brevo	43132	8.60%	Pegasystems Customer Engagement Suite vs Brevo
Zoho SalesIQ	33498	6.68%	Pegasystems Customer Engagement Suite vs Zoho SalesIQ
LiveChat	32414	6.46%	Pegasystems Customer Engagement Suite vs LiveChat
Zoho CRM	25175	5.02%	Pegasystems Customer Engagement Suite vs Zoho CRM
Yotpo	22814	4.55%	Pegasystems Customer Engagement Suite vs Yotpo
Pipedrive	18718	3.73%	Pegasystems Customer Engagement Suite vs Pipedrive
Pendo	18323	3.65%	Pegasystems Customer Engagement Suite vs Pendo
Smile.io for Shopify	15629	3.12%	Pegasystems Customer Engagement Suite vs Smile.io for Shopify
Sumo	14913	2.97%	Pegasystems Customer Engagement Suite vs Sumo
Salesforce Commerce Cloud	13013	2.59%	Pegasystems Customer Engagement Suite vs Salesforce Commerce Cloud
Salesforce Service Cloud	12924	2.58%	Pegasystems Customer Engagement Suite vs Salesforce Service Cloud
Zoho Desk	6208	1.24%	Pegasystems Customer Engagement Suite vs Zoho Desk
Salesforce Engage	6204	1.24%	Pegasystems Customer Engagement Suite vs Salesforce Engage
Feefo	5882	1.17%	Pegasystems Customer Engagement Suite vs Feefo
SendX	5242	1.05%	Pegasystems Customer Engagement Suite vs SendX
LivePerson	4306	0.86%	Pegasystems Customer Engagement Suite vs LivePerson
UserVoice	3794	0.76%	Pegasystems Customer Engagement Suite vs UserVoice
Skeepers	3662	0.73%	Pegasystems Customer Engagement Suite vs Skeepers
Genesys PureCloud	3658	0.73%	Pegasystems Customer Engagement Suite vs Genesys PureCloud

Customers	Employee Range	City	Region	Country
Wipro	10,000+	Bengaluru	Karnataka	India
Lloyds Banking Group	10,000+	London	England	United Kingdom
EY	10,000+	London	England	United Kingdom
HCLTech	10,000+	Noida	Uttar Pradesh	India
TTEC	10,000+	Austin	Texas	United States
Tata Consultancy Services	10,000+	Mumbai	Maharashtra	India
Stefanini	10,000+	Sao Paulo	Sao Paulo	Brazil
Pegasystems	5,000 - 9,999	Newton	Massachusetts	United States
Areteans	500 - 999	Hyderabad	Telangana	India
Adqura	100 - 249	London	England	United Kingdom

Pegasystems Customer Engagement Suite

Market Share of Pegasystems Customer Engagement Suite

116

0.02%

#83

Top Competitors and Alternatives of Pegasystems Customer Engagement Suite

Top Competitors and Alternatives of Pegasystems Customer Engagement Suite

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Pegasystems Customer Engagement Suite Customers by Employee Size

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