LivePerson Vs Genesys PureCloud : In-Depth Comparison

What are the different markets in which LivePerson and Genesys PureCloud compete against each other?

LivePerson and Genesys PureCloud compete against each other in the Communication, Customer Engagement, Customer Experience, Instant Messaging And Chat, Auto Dialer.

How does the market share of LivePerson and Genesys PureCloud compare in the Customer Engagement market?

In the Customer Engagement market, LivePerson has a 0.44% market share in comparison to Genesys PureCloud’s 0.30%. Since it has a better market share coverage, LivePerson holds the 16th spot in 6sense's Market Share Ranking Index for the Customer Engagement category, while Genesys PureCloud holds the 19th spot.

How many customers are acquired by LivePerson and Genesys PureCloud in the Customer Engagement segment?

LivePerson has 4,144 customers and Genesys PureCloud has 2,789 customers in the Customer Engagement segment. LivePerson has 1355 more customers than Genesys PureCloud in this category.

What are the countries in which LivePerson and Genesys PureCloud has more customers?

LivePerson has more customers in United States, United Kingdom and Australia.
Genesys PureCloud has more customers in United States, Australia and United Kingdom.