Question 1

What are the different markets in which
        Microsoft Dynamics CRM and
        SAP CRM compete against each other?

Accepted Answer

Microsoft Dynamics CRM and
        SAP CRM compete against each other in
        the CRM Platforms.

Question 2

How does the market share of
        Microsoft Dynamics CRM
        and SAP CRM compare in the
        CRM Platforms market?

Accepted Answer

In the CRM Platforms market,
        Microsoft Dynamics CRM has a
        4.52%
        market share in comparison to
        SAP CRM’s
        3.21%.
        Since it has a better market share coverage,
        Microsoft Dynamics CRM holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the CRM Platforms category, while
        SAP CRM holds the
        6th spot.

Question 3

How many customers are acquired by
        Microsoft Dynamics CRM and
        SAP CRM in the
        CRM Platforms segment?

Accepted Answer

Microsoft Dynamics CRM has
        27,184 customers and
        SAP CRM has
        19,317 customers in the
        CRM Platforms
        segment. Microsoft Dynamics CRM has
        7867 more customers than
        SAP CRM in this category.

Question 4

What are the countries in which
        Microsoft Dynamics CRM and
        SAP CRM has more customers?

Accepted Answer

Microsoft Dynamics CRM has more customers in United States, United Kingdom and Canada.
SAP CRM has more customers in United States, India and United Kingdom.

Microsoft Dynamics CRM Vs SAP CRM : In-Depth Comparison

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Comparing the customer bases of Microsoft Dynamics CRM and SAP CRM

Comparing the market share of Microsoft Dynamics CRM and SAP CRM

Compare Microsoft Dynamics CRM vs SAP CRM customers by geography

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