Categories where Zendesk and Cisco Packaged Contact Center Enterprise compete
Zendesk
Comparing the customer bases of Zendesk and Cisco Packaged Contact Center Enterprise, we can see that Zendesk has 161575 customer(s), while Cisco Packaged Contact Center Enterprise has 98 customer(s). In the Contact Center category, with 161575 customer(s) Zendesk stands at 2nd place by ranking, while Cisco Packaged Contact Center Enterprise with 98 customer(s), is at the 58th place.
Zendesk
2nd
161575 Customer
Cisco Packaged Contact Center Enterprise
58th
98 Customer
Zendesk has a 10.23% market share in the Contact Center category, while Cisco Packaged Contact Center Enterprise has a 0.01% market share in the same space.
Comparing Zendesk and Cisco Packaged Contact Center Enterprise customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Cisco Packaged Contact Center Enterprise has more customers in United States.
Zendesk
Cisco Packaged Contact Center Enterprise
Gain actionable insights about the buying patterns of Zendesk vs Cisco Packaged Contact Center Enterprise’s target audience.
Zendesk
New
1525 Customer
Lost
1700 Customer
Cisco Packaged Contact Center Enterprise
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Cisco Packaged Contact Center Enterprise compete against each other?
Zendesk and Cisco Packaged Contact Center Enterprise compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and Cisco Packaged Contact Center Enterprise compare in the Contact Center market?
How many customers are acquired by Zendesk and Cisco Packaged Contact Center Enterprise in the Contact Center segment?
What are the countries in which Zendesk and Cisco Packaged Contact Center Enterprise has more customers?
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