Question 1

What are the different markets in which
        Talkdesk and
        Desk.com Chat compete against each other?

Accepted Answer

Talkdesk and
        Desk.com Chat compete against each other in
        the Contact Center, Call Recording, Communication, Fax Server, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Talkdesk
        and Desk.com Chat compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Talkdesk has a
        0.08%
        market share in comparison to
        Desk.com Chat’s
        0.06%.
        Since it has a better market share coverage,
        Talkdesk holds the
        24th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Desk.com Chat holds the
        29th spot.

Question 3

How many customers are acquired by
        Talkdesk and
        Desk.com Chat in the
        Contact Center segment?

Accepted Answer

Talkdesk has
        1,027 customers and
        Desk.com Chat has
        761 customers in the
        Contact Center
        segment. Talkdesk has
        266 more customers than
        Desk.com Chat in this category.

Question 4

What are the countries in which
        Talkdesk and
        Desk.com Chat has more customers?

Accepted Answer

Talkdesk has more customers in United States, Canada and United Kingdom.
Desk.com Chat has more customers in United States, Canada and United Kingdom.

Talkdesk Vs Desk.com Chat : In-Depth Comparison

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Comparing the customer bases of Talkdesk and Desk.com Chat

Comparing the market share of Talkdesk and Desk.com Chat

Compare Talkdesk vs Desk.com Chat customers by geography

Customer Movements for this month

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