Categories where Genesys and Desk.com Chat compete
Genesys
Comparing the customer bases of Genesys and Desk.com Chat, we can see that Genesys has 5563 customer(s), while Desk.com Chat has 761 customer(s). In the Contact Center category, with 5563 customer(s) Genesys stands at 9th place by ranking, while Desk.com Chat with 761 customer(s), is at the 29th place.
Genesys
9th
5563 Customer
Desk.com Chat
29th
761 Customer
Genesys has a 0.44% market share in the Contact Center category, while Desk.com Chat has a 0.06% market share in the same space.
Comparing Genesys and Desk.com Chat customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while Desk.com Chat has more customers in United States.
Genesys
Desk.com Chat
Gain actionable insights about the buying patterns of Genesys vs Desk.com Chat’s target audience.
Genesys
New
24 Customer
Lost
32 Customer
Desk.com Chat
New
0 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Desk.com Chat compete against each other?
Genesys and Desk.com Chat compete against each other in the Contact Center, Communication, Customer Experience, Interactive Voice Response (IVR).
How does the market share of Genesys and Desk.com Chat compare in the Contact Center market?
How many customers are acquired by Genesys and Desk.com Chat in the Contact Center segment?
What are the countries in which Genesys and Desk.com Chat has more customers?
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