Question 1

What are the different markets in which
        Twilio and
        Oracle Service Cloud compete against each other?

Accepted Answer

Twilio and
        Oracle Service Cloud compete against each other in
        the Communication, Application Development, Appointment Reminder, Contact Center, Customer Experience.

Question 2

How does the market share of
        Twilio
        and Oracle Service Cloud compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Twilio has a
        0.74%
        market share in comparison to
        Oracle Service Cloud’s
        0.03%.
        Since it has a better market share coverage,
        Twilio holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        Oracle Service Cloud holds the
        69th spot.

Question 3

How many customers are acquired by
        Twilio and
        Oracle Service Cloud in the
        Communication segment?

Accepted Answer

Twilio has
        17,232 customers and
        Oracle Service Cloud has
        667 customers in the
        Communication
        segment. Twilio has
        16565 more customers than
        Oracle Service Cloud in this category.

Question 4

What are the countries in which
        Twilio and
        Oracle Service Cloud has more customers?

Accepted Answer

Twilio has more customers in United States, United Kingdom and Canada.
Oracle Service Cloud has more customers in United States, United Kingdom and Australia.

Twilio Vs Oracle Service Cloud : In-Depth Comparison

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Comparing the customer bases of Twilio and Oracle Service Cloud

Comparing the market share of Twilio and Oracle Service Cloud

Compare Twilio vs Oracle Service Cloud customers by geography

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