Question 1

What are the different markets in which
        Twilio and
        LivePerson compete against each other?

Accepted Answer

Twilio and
        LivePerson compete against each other in
        the Communication, Application Development, Appointment Reminder, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Twilio
        and LivePerson compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Twilio has a
        0.77%
        market share in comparison to
        LivePerson’s
        0.29%.
        Since it has a better market share coverage,
        Twilio holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        LivePerson holds the
        28th spot.

Question 3

How many customers are acquired by
        Twilio and
        LivePerson in the
        Communication segment?

Accepted Answer

Twilio has
        15,425 customers and
        LivePerson has
        5,801 customers in the
        Communication
        segment. Twilio has
        9624 more customers than
        LivePerson in this category.

Question 4

What are the countries in which
        Twilio and
        LivePerson has more customers?

Accepted Answer

Twilio has more customers in United States, United Kingdom and India.
LivePerson has more customers in United States, United Kingdom and Canada.

Twilio Vs LivePerson : In-Depth Comparison

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Comparing the customer bases of Twilio and LivePerson

Comparing the market share of Twilio and LivePerson

Compare Twilio vs LivePerson customers by geography

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