Question 1

What are the different markets in which
        Digium and
        VICIdial compete against each other?

Accepted Answer

Digium and
        VICIdial compete against each other in
        the Cloud Business Telephony, Cloud Contact Center Software, Contact Center, Contact Management, Live Chat.

Question 2

How does the market share of
        Digium
        and VICIdial compare in the
        Cloud Business Telephony market?

Accepted Answer

In the Cloud Business Telephony market,
        Digium has a
        2.68%
        market share in comparison to
        VICIdial’s
        2.40%.
        Since it has a better market share coverage,
        Digium holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Business Telephony category, while
        VICIdial holds the
        14th spot.

Question 3

How many customers are acquired by
        Digium and
        VICIdial in the
        Cloud Business Telephony segment?

Accepted Answer

Digium has
        401 customers and
        VICIdial has
        359 customers in the
        Cloud Business Telephony
        segment. Digium has
        42 more customers than
        VICIdial in this category.

Question 4

What are the countries in which
        Digium and
        VICIdial has more customers?

Accepted Answer

Digium has more customers in United States, Canada and India.
VICIdial has more customers in United States, India and Philippines.

Digium Vs VICIdial : In-Depth Comparison

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Comparing the customer bases of Digium and VICIdial

Comparing the market share of Digium and VICIdial

Compare Digium vs VICIdial customers by geography

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