Question 1

What are the different markets in which
        Crown Castle and
        VICIdial compete against each other?

Accepted Answer

Crown Castle and
        VICIdial compete against each other in
        the Cloud Business Telephony, Cloud Contact Center Software, Contact Center, Contact Management, Live Chat.

Question 2

How does the market share of
        Crown Castle
        and VICIdial compare in the
        Cloud Business Telephony market?

Accepted Answer

In the Cloud Business Telephony market,
        Crown Castle has a
        2.54%
        market share in comparison to
        VICIdial’s
        2.40%.
        Since it has a better market share coverage,
        Crown Castle holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Business Telephony category, while
        VICIdial holds the
        14th spot.

Question 3

How many customers are acquired by
        Crown Castle and
        VICIdial in the
        Cloud Business Telephony segment?

Accepted Answer

Crown Castle has
        380 customers and
        VICIdial has
        359 customers in the
        Cloud Business Telephony
        segment. Crown Castle has
        21 more customers than
        VICIdial in this category.

Question 4

What are the countries in which
        Crown Castle and
        VICIdial has more customers?

Accepted Answer

Crown Castle has more customers in United States, United Kingdom and Australia.
VICIdial has more customers in United States, India and Philippines.

Crown Castle Vs VICIdial : In-Depth Comparison

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Comparing the customer bases of Crown Castle and VICIdial

Comparing the market share of Crown Castle and VICIdial

Compare Crown Castle vs VICIdial customers by geography

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