Question 1

What are the different markets in which
        VICIdial and
        Sonetel compete against each other?

Accepted Answer

VICIdial and
        Sonetel compete against each other in
        the Cloud Business Telephony, Cloud Contact Center Software, Contact Center, Contact Management, Live Chat.

Question 2

How does the market share of
        VICIdial
        and Sonetel compare in the
        Cloud Business Telephony market?

Accepted Answer

In the Cloud Business Telephony market,
        VICIdial has a
        2.49%
        market share in comparison to
        Sonetel’s
        2.41%.
        Since it has a better market share coverage,
        VICIdial holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Business Telephony category, while
        Sonetel holds the
        13th spot.

Question 3

How many customers are acquired by
        VICIdial and
        Sonetel in the
        Cloud Business Telephony segment?

Accepted Answer

VICIdial has
        473 customers and
        Sonetel has
        457 customers in the
        Cloud Business Telephony
        segment. VICIdial has
        16 more customers than
        Sonetel in this category.

Question 4

What are the countries in which
        VICIdial and
        Sonetel has more customers?

Accepted Answer

VICIdial has more customers in United States, India and Philippines.
Sonetel has more customers in United States, India and United Kingdom.

VICIdial Vs Sonetel : In-Depth Comparison

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Comparing the customer bases of VICIdial and Sonetel

Comparing the market share of VICIdial and Sonetel

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