Question 1

What are the different markets in which
        VICIdial and
        Metaswitch compete against each other?

Accepted Answer

VICIdial and
        Metaswitch compete against each other in
        the Cloud Business Telephony, Cloud Contact Center Software, Contact Center, Contact Management, Live Chat.

Question 2

How does the market share of
        VICIdial
        and Metaswitch compare in the
        Cloud Business Telephony market?

Accepted Answer

In the Cloud Business Telephony market,
        VICIdial has a
        2.49%
        market share in comparison to
        Metaswitch’s
        2.36%.
        Since it has a better market share coverage,
        VICIdial holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Business Telephony category, while
        Metaswitch holds the
        14th spot.

Question 3

How many customers are acquired by
        VICIdial and
        Metaswitch in the
        Cloud Business Telephony segment?

Accepted Answer

VICIdial has
        473 customers and
        Metaswitch has
        447 customers in the
        Cloud Business Telephony
        segment. VICIdial has
        26 more customers than
        Metaswitch in this category.

Question 4

What are the countries in which
        VICIdial and
        Metaswitch has more customers?

Accepted Answer

VICIdial has more customers in United States, India and Philippines.
Metaswitch has more customers in United States, United Kingdom and Canada.

VICIdial Vs Metaswitch : In-Depth Comparison

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Comparing the customer bases of VICIdial and Metaswitch

Comparing the market share of VICIdial and Metaswitch

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