Editor's Note: CMO Coffee Talk is an open space for more than 1,300 CMOs to come together weekly with their peers and discuss timely, crowd-sourced topics. Matt Heinz of Heinz...
Editor’s Note: CMO Coffee Talk is an open space for more than 1,300 CMOs to come together weekly with their peers and discuss timely, crowd-sourced topics. Matt Heinz of Heinz Marketing co-hosts these dynamic, illuminating conversations with 6sense CMO Latané Conant.
The recent tech stock pressure has many leadership teams and boardrooms scrambling to prepare for a variety of near-term scenarios. And no matter how bullish your company may be about your immediate future, budgets are sure to face increased scrutiny.
How do you build and present budgets that are more CFO-friendly, and can stand up amidst market and “hunker down” pressure?
Here are seven specific best practices to get there.
I can’t tell you how many times I see marketing leaders develop a plan and budget without any context for the business or division’s overall goals. Questions that should be addressed include:
This step alone will help you align your priorities with those of your CFO and others.
Before taking your plan and budget to the CFO, run it by your sales counterparts. Make sure they understand how vital your plan is to helping them hit their number next year as well.
If you can go back to the CFO together, saying jointly that these efforts are required to hit & exceed sales goals, you’re in far better shape to justify and keep what you’re asking for.
If you keep everything from last year by default, it’s far too easy to assume that you’re just doing a “land grab” for more money. Even if you had a great year, I’m sure there were initiatives that didn’t pass muster or deliver the results you had hoped.
As a way of making your plan both more efficient and credible, cut any items that were unsuccessful. Highlight that in your plan and clarify why. This will also serve to demonstrate the rationale you likely used to justify any additions to the plan for the coming year.
Most marketing budgets are organized in a way that lacks clarity for the CFO. It may be easier for you and your team to manage input and areas by sorting them by your org chart or primary functions, but it’s far easier for the CFO and other members of the management team to justify your budget if it’s organized by business objective.
This won’t work for everything, but at minimum you should be able to sort certain initiatives by sales, customer retention, etc.
Most marketing budgets focus entirely on costs. And even if you couch everything in terms of the overall business objectives they support, it’s far better to project precisely what results you expect from any new budget requests. Better yet, create a mini ROI calculator inside your budget so that any negative impact of cuts are clear.
It’s tempting to ask for everything up front. But in today’s fast-moving markets, it’s also difficult to accurately predict what you’ll really need in the second half of next year.
Rather than propose a firm budget for the full calendar year, identify certain line items that are contingent on early success. This can be defined as success in early marketing objectives or success in overall business performance.
Either way, this makes your “core” budget request more manageable and demonstrates that the bigger number won’t come into play unless it’s justified by performance.
By “sales performance,” I don’t mean commissions. Most marketing teams have bonuses built into their budgets already. But in most cases, they get paid if the marketing objectives or tasks are completed no matter how sales performs. This year, consider tying marketing bonuses to broader company performance.
At minimum, tie your demand generation team’s bonus to sales opportunity growth and/or closed business. Tie the retention team’s bonus to churn reduction or growth of lifetime value.
In our next CMO Coffee Talk meetup (which is just around the corner!), we’re focused on the new rules of remote and hybrid work. We’ll be joined by experts from FranklinCovey who will share what they’re seeing right now amongst the most successful and productive workplaces, and what they think might change and continue to evolve in the coming months and quarters. You don’t want to miss this one!
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